Astrid

• Do I need to buy anything for my lampshade?

All lampshades at helmerdesign.se are sold without electrical equipment. This is so that you as a customer can choose between different colors and lengths of lamp cord and light source.

The product page and assembly instructions state what type of cord you need and how high a power your light source can be.

In the future, the idea is that this will be offered as an accessory on the website, but for now I refer to companies such as Clas Ohlson & IKEA.

• Do I have an open purchase?

When you buy directly from the store, you always have 14 days to return your order, starting from the day you receive it. Fill out the form below or contact me via email to start your return.

• How much does shipping cost?

Regardless of the address in Sweden, Denmark or Finland, the shipping cost is SEK 100. The package will be sent to your nearest post office.

If you shop over 1000 SEK, I'll offer free shipping!

• When will the package be shipped?

In-stock products will be shipped within 1-3 business days.*

*On certain occasions, different delivery times apply. When this occurs, the terms and conditions are clearly stated on the product page.

• Something broken?

As a consumer, you have a three-year legal right to make a complaint. This applies if something went wrong during manufacturing.

If anything looks strange, contact me via the form below or directly via email and we will come up with a solution.